TERMS OF SERVICE
At matchmystyle, we are dedicated to delivering exceptional products and an exceptional shopping experience.
Our terms of service are designed to ensure a smooth and enjoyable journey for our customers, while also protecting the integrity of our business.
Our commitment to you
We promise to:
- Provide high quality products that meet industry standards
- Deliver orders promptly and efficiently
- Offer convenient return policy
- Maintain the confidentiality and security of your personal information
- Respond to your queries and concerns in a timely and friendly manner
Your Responsibilities
- Ensure accuracy of personal and payment information
- Comply with our return and refunds policy
- Agree to our shipping and delivery terms
- Abide by our warranty and liability conditions
Orders and Payment
- All orders are subject to availability and confirmation of payment.
- Payment is due at the time of purchase.
- We accept major credit cards and PayPal.
Shipping and Delivery
- Delivery times are estimated and may vary due to circumstances beyond our control.
- We deliver to all UK addresses, including PO boxes and BFPO addresses, as well as international destinations worldwide.
- Free shipping is available for all purchases.
Returns and Refunds
- Returns are accepted within 30 days of delivery.
- Items must be in their original condition with all tags attached.
- Refunds are processed within 5-7 days of receiving the returned item.
Product Information
- Product descriptions and images are for guidance only.
- Colors and sizes may vary slightly due to manufacturing and display settings.
- We strive to ensure accuracy, but occasionally errors may occur.
Warranty and Liability
- We warrant that our products will meet industry standards for quality and performance.
- Our liability is limited to the value of the product purchased. we are committed to receiving any issues promptly and fairly.
Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
Changes to Terms
- We reserve the right to modify these terms and conditions at any time.
- Changes will be effective immediately upon posting on our website.
A promise Kept
At matchmystyle, we are committed to upholding the highest standards of quality, integrity, and customer satisfaction. Our terms of service are designed to ensure a smooth and enjoyable experience for everyone involved.
If you have any questions or concerns, please don't hesitate to reach out to support@matchmystyle.co.uk. We are always here to help!
